Shipping policy
NOVA CART SHIPPING POLICY
Order Processing
All orders are processed within 1–3 business days. Once your order has been processed, it will be shipped immediately.
Shipping Time
Delivery typically takes 5–12 business days, depending on your location. Please note that shipping times may vary slightly due to high demand or unforeseen delays.
Shipping Locations
We currently ship worldwide to most countries. If your location is unavailable at checkout, please contact us for assistance.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order on our Track Your Order page.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to customs, holidays, or carrier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your order or shipping, please contact our support team and we will respond within 24–48 hours.